FAQ

Welcome to Gloria & Co.
Here you’ll find answers to your most common questions — from linen care to global shipping. If it’s not here, feel free to reach out. We love hearing from you.

👗 PRODUCT & FIT

What kind of fabric do you use?
We primarily use 100% natural linen, thoughtfully sourced for its breathability, softness, and longevity. Many of our pieces also feature cotton lining or intentional blends to enhance comfort and silhouette.

I’m not sure about my size — what should I do?
Each product page includes a detailed size guide and fit notes. If you’re in between sizes, we typically recommend sizing up for a relaxed linen fit. Still unsure? Email us at gloriaandcomapany@gmail.com — we’re happy to help.

Are your clothes suitable for all skin tones?
Yes. Color is at the heart of our design process. We create collections with diverse African and global skin tones in mind — from warm, earthy tones to radiant brights. Each piece is selected to glow against real, beautiful skin.

Do you offer custom sizing or tailoring?
For runway or limited-edition pieces, yes — custom options may be available. For our ready-to-wear collections, we currently offer standard sizing only.

✨ CARE & MATERIALS

How should I care for my linen pieces?
To extend the life of your linen:

Hand wash or machine wash cold on gentle
Use mild detergent
Air dry or tumble on low
Iron on low if needed — or embrace the natural wrinkles

Does linen wrinkle easily?
Yes — and that’s part of its charm. We call it elevated ease. The relaxed texture is part of the linen lifestyle: real, lived-in, and effortlessly elegant.

Is your linen sustainably sourced?
Yes. Linen is one of the most eco-friendly textiles available. Our partners prioritize ethical sourcing, fair labor, and low-impact dye processes whenever possible.

🌍 ORDERS & SHIPPING

Where do you ship to?
We currently ship across Nigeria, select African countries, and internationally (US, UK, EU, and Canada). At checkout, you’ll see available delivery options for your region.

How long will my order take to arrive?

Nigeria: 3–7 business days
International: 7–15 business days
Note: Pre-order or runway pieces may take longer. Shipping timelines will be indicated on each product page.

Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking number by email.

Do you offer express shipping?
Express delivery is available in select locations for an additional fee. Choose this option at checkout if available.

🔁 RETURNS & EXCHANGES

Can I return or exchange an item?
Yes. Items may be returned or exchanged within 7 days of delivery, provided they are unworn, unwashed, and in original packaging. Please contact us to initiate a return.

Are returns free?
We do not currently offer free returns. Shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

What if I receive a damaged item?
We’re truly sorry. Please email us within 48 hours of receiving your order with photos and your order number. We’ll make it right.

💬 CUSTOMER SUPPORT

How can I contact you?
Email us at gloriaandcomapany@gmail.com or DM us on Instagram @gloriaandco — we respond within 1 business day.

Do you offer personal styling advice?
Yes. If you're unsure what suits your body, tone, or lifestyle, our style advisors can help you find the perfect piece. Reach out for a free consultation.

🧵 ABOUT THE BRAND

Who is behind Gloria & Co.?
Gloria & Co. was founded by a woman who believed in soft power, strong design, and making women feel radiant in their own skin. We are proudly African-rooted and globally inspired — building a feminine fashion house for the modern world.

What does ‘Heroines in Bloom’ mean?
It’s our design philosophy. We believe every woman is in a season of becoming. Our collections celebrate that soft strength — like linen: beautiful, natural, and resilient.